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How rsngame Handles Your Privacy

We collect only what we need to run your account, process your DANA, OVO or GoPay transactions, and keep the platform secure.

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rsngame How rsngame Handles Your Privacy
DATA HANDLING PRACTICES

Six Ways We Keep Your Information Protected

Privacy is not a single feature — it runs through every layer of how rsngame operates. From the moment you deposit via GoPay to the second you close your browser tab, these practices are active and auditable.

Encrypted Connections

Every page loads over HTTPS with modern TLS encryption. Your login credentials, payment details and personal data travel through a secure tunnel that cannot be intercepted or read by outside parties.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can clear or block non-essential cookies in your browser without losing account access.

Account Verification

Before processing a withdrawal, we verify ownership through your registered phone number or email OTP. This stops anyone else from moving funds out of your wallet even if they access your session.

Data Retention Limits

Session logs are purged after a defined period. Transaction records stay longer to meet financial compliance in eligible regions. We do not keep data beyond what is operationally or legally necessary.

Third-Party Boundaries

Payment processors like DANA, OVO and GoPay receive only the transaction data they need to clear your deposit or withdrawal. They cannot see your gameplay history, chat logs or account preferences.

Requesting Changes

You can ask us to export everything we hold on you, correct inaccurate fields, or delete non-essential records. Submit through live chat or email — we confirm completion within a reasonable timeframe.

PRIVACY HELP CHANNELS

How to Reach Us About Your Data

If you want to review, correct or delete personal information we hold, or if you have any question about this policy, our support team is ready to help. We handle privacy queries with the same priority as account issues — no ticket gets buried.

Live Chat Open the chat widget from any page on the site. Ask for a privacy request and the agent will escalate it to our data team, who respond within the same conversation or via follow-up email.
Email Send your request to our support address with the subject line 'Privacy Request'. Include your registered email so we can locate your account quickly and process the request without back-and-forth.
Account Settings Inside your account dashboard you can update your phone number, email and display name directly. For deeper changes — like full data export or deletion — use live chat or email for verification.

Common Questions About Your Data at rsngame

Straight answers to the things you actually want to know. If your question is not here, reach us through live chat or email and we will add it.

We collect your name, email, phone number and date of birth. These are the minimum fields needed to set up your account, verify eligibility under applicable local law, and secure your wallet for DANA, OVO or GoPay transactions.

No. We never sell or rent personal information to advertisers or data brokers. Data is shared only with payment processors to complete transactions, fraud-detection partners, and authorities where legally required in eligible regions.

Deposits travel through encrypted HTTPS connections. The payment processor receives only the reference and amount needed to clear the transfer — they cannot access your gameplay records, chat history or other account details.

Yes. Submit a data export request through live chat or email with your registered address. Our data team will compile and send you a copy of the personal information associated with your account within a reasonable timeframe.

Contact support via live chat or email and ask for account deletion. We will verify ownership through an OTP to your registered phone or email, then remove non-essential data. Some transaction records are retained as required by financial compliance.

We use session cookies for login persistence and analytics cookies to understand lobby usage patterns. You can block or clear non-essential cookies in your browser settings without losing the ability to log in or access your account.

Retention depends on data type. Session logs are purged after a defined period. Transaction records stay longer to satisfy financial reconciliation requirements in eligible regions. We do not retain data beyond operational or legal necessity.

If we detect unauthorised access to personal data, we notify affected accounts through registered email and push notification where possible. We also report the incident to relevant authorities as required by applicable regulations in eligible regions.

No. Payment processors like DANA, OVO and GoPay see only transaction amounts and references. Your game choices, session duration and chat logs remain internal to rsngame and are not exposed to external partners.

Log in and open your account dashboard — you can change your email and phone directly from the settings panel. For security, the new contact method must be verified via OTP before it replaces the old one on your profile.